PRIVACY POLICY
At ArteloCat, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you visit our website, place an order, or contact us, we may collect:
- Name
- Email address
- Shipping address
- Billing address
- Order information
- Messages submitted through our contact form
We may also collect limited technical information such as your IP address, browser type, and website usage information through cookies and website analytics.
How We Use Your Information
We use your information to:
- Process and deliver orders
- Respond to enquiries and customer support requests
- Communicate with you about your order
- Improve our website and services
- Meet legal and accounting requirements
Payments
We use trusted third-party services to operate our website and process orders, including WooCommerce, WordPress, Elementor, WPForms, Stripe, and PayPal. These providers may process information as necessary to provide their services.
ArteloCat does not store or have access to your full payment card details.
Sharing Information
We only share information when necessary to operate our business, such as:
- Shipping providers for order delivery
- Payment processors for secure payment handling
- Website and hosting services that help operate our website
We do not sell, rent, or trade your personal information to third parties.
Cookies
Our website may use cookies to improve your browsing experience, remember preferences, and help us understand how visitors use our website.
You can disable cookies through your browser settings if you prefer.
Data Security
We take reasonable steps to protect your information from unauthorised access, loss, misuse, or disclosure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
ArteloCat collects and processes personal information in accordance with the New Zealand Privacy Act 2020.
Contact
If you have any questions about this Privacy Policy or your personal information, please contact us at:
hello.artelocat@gmail.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
